Returns terms and conditions may vary during promotional periods. For more information, you can check the "SHIPPING AND RETURNS" section of the product page.
You have 30 calendar days from the date of purchase to return your item. You can request a return through the returns portal: here
If you don´t use the return portal to send the return, please be advised that the return is your responsibility up to the point that we receive it back.
In-store returns are not available.
The items you are going to return must be in the same condition as when you received them. In compliance with current health and safety regulations and for your own safety, we do not accept returns of cosmetics, swimwear, or underwear if the hygiene seal is not intact.
For more information, click here
You have 30 calendar days from the date of purchase to return your item. You can request a return through the returns portal: here
If you don´t use the return portal to send the return, please be advised that the return is your responsibility up to the point that we receive it back.
In-store returns are not available.
The refund will be made through the original payment method to the person who made the purchase.
The items you are going to return must be in the same condition as when you received them. In compliance with current health and safety regulations and for your own safety, we do not accept returns of cosmetics, swimwear, or underwear if the hygiene seal is not intact.
For more information, click here
Exchanges cannot be made online. You can return the item and make a new order. More information here
For returned items, it can take up to 21 business days for the funds to credit back to your original payment method.
For more information, click here